Four proven steps to manage conflict…

Wherever there are two or more moving parts, we are bound to experience friction – in our personal and professional lives. Learning to work with others requires the ability to manage different ideas, personalities, values and cultures. If there is one area of deep learning over my twenty plus years working in management in corporate,…

Trust, the fundamental requirement of management

Good managers require certain characteristics for success. Contrary to popular belief, being charismatic is not one of them. There are many great managers who have led their organisations to unprecedented sustained success with personal charisma no greater than that of a dead fish. There are many other qualities that sit on the scale of what…

The six most powerful questions great leaders ask their people…

During my career in management and consulting I’ve been blessed with the opportunity to work with numerous entrepreneurs and managers. Whilst there were many things that were different, there were some commonalities – especially amongst the successful ones. From my 20 years experience, here are the six most powerful questions great leaders asked of their…