The 2 key functions of the modern manager

For too long management has been mistaken for authoritative control of people. Where a manager is a powerful figure…almost dictatorial…ruling over his workers in the pursuit of efficiencies. The decline in the number of manual workers and the ubiquity of the knowledge worker has required a re-think. Knowledge workers today are often experts in their…

7 Steps to full engagement with your people…

You don’t hire just a hand, the whole person comes to work! Managers today must understand that they employ the entire person – regardless of the role. This requires full engagement with the individual, which can be achieved by focusing on the following seven areas: 1. Understanding context Getting to know the person, their family…