This episode dives into "Recognition" as the Second Engagement Factor. As Host and General Manager, Saarrah savours the flavours of her favourite fruity Oasis Tropical drink; she fondly reminisces about her childhood in France.
The discussion explores how recognition, even more than rewards, can be a game-changer for employee motivation. It covers:
Public vs. Private Recognition: When to compliment publicly and offer private feedback.
Constructive Criticism: How to guide and offer solutions when giving feedback.
Authenticity and Specificity: The importance of genuine and specific recognition.
Understanding Your Team: Recognising individual preferences for public or private recognition (think "Love Languages" at work!).
Making Time Matters: Highlighting the power of a leader simply spending time with their team members.
To Lead People Walk Behind Them: Director and host Nick talks about working with Jack Bandant and Andrew Forrest and says there is nothing better a leader can do than make time for people on their team.